In this case, please try connecting manually. Lastly, if none of the suggestions above help, it is most likely that you are connecting from a VPN-restricting network or country. (If you're watching ZEE5 using a Streaming Media Device such as Amazon Fire TV Stick, Jio Set Top Box. As various network restrictions are always created, our team is working on bypassing them in every single update. Don’t be a hoarder here if you happen to need an app seldom, you can always download it for free. First, uninstall all apps that you simply don’t use. Apps tend to run in the background, taking a toll on the Fire Stick’s hardware. You may have an outdated Surfshark application, which could have a hard time connecting. The more clogged your device’s memory is, the greater the risk is of speed issues. Once you made sure that you cannot connect to all possible networks, different protocols do not help, the antivirus is disabled, and other VPNs are uninstalled, try fully reinstalling the Surfshark app. From the home window of FireStick, select the option Search > Find option Or, on the old FireStick interface, select the lens icon in the top-left corner 2. This app is available via the Amazon Store. Various VPN applications also use different connection configurations, fighting with each other and canceling out the connection as a result. Internet Speed Test app for FireStick is one of the most reliable options to check the internet speed. Since our application modifies your connection settings, it can be considered a threat to your device by most antivirus software, therefore blocking the attempt to connect to the VPN server. Make sure that your antivirus is disabled and any other VPN application that may be installed is removed. Your antivirus program or a different VPN application is another thing that can interfere with the connection. Keep in mind that Parental Controls or Firewalls can also cause these issues! In this case, make sure to check if the IPv6 protocol is not enabled on your network, as it may cause various connection issues. If you cannot connect to any of these, your network may be restrictive or the connection is possibly blocked by something. Wi-Fi, Ethernet (if possible), and mobile hotspots - try all possible options for you. If changing the connection protocol did not help, it is worth checking if you can connect your device to the VPN on other networks. In the VPN tab, click on Locations and try a couple of different servers. If that does not help, try connecting to a different VPN server. This protocol also offers a VPN connection with one of the fastest speeds, so you will certainly not be disappointed with it. The OpenVPN UDP will be the best protocol to try out, as it helps you bypass some of the network restrictions that might be applied on your network. Sadly, this does not apply to most router setups or Linux devices, but you still have the OpenVPN UDP or TCP options available - give a go on both of them! Here, you will find all of the available protocols, including OpenVPN UDP/TCP, and WireGuard. Go to the Surfshark application, click on Settings, then VPN Settings, and lastly, Protocol. If you can use the Wi-Fi on your Fire TV then do so, it will be faster. your iPhone reports fine - because they're not using the ethernet adaptor. You can also try following our device-specific guides:Ĭhange the connection protocol & VPN server Your internet connection is 200Mbps but your Fire TV's ethernet adaptor can't handle more than 100Mbps, so that is the bottleneck basically. Change the connection protocol & VPN server.Download Speedtest apps for: Android iOS Windows Mac Chrome AppleTV CLI Read the latest analyses of mobile and fixed network performance around the world. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice.In this tutorial, you will learn the fundamental issues that may cause connection issues on various devices and how to troubleshoot them. Connections Multi Single Use Speedtest on all your devices with our free native apps. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more. Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. 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